Malone Auto Racks
81 County Road, Suite 1, Westbrook, Maine, 04092, United States
support@maloneautoracks.com (207) 774-9100 (800) 295-0042
Office Hours: M-F 9am–5pm
Customer Service Hours: M-F 8:30am–4:30pm
Roof Racks:What Malone Roof Racks are compatible with my vehicle?How much weight can each Malone roof rack transport safely? AirFlow2™ (Fixed Roof Rack) - Load capacity: 165 lb SteelTop™ (Fixed Rood Rack) - Load capacity: 165 lb VersaRail™ (Temporary Roof Rack) - Load capacity: 135 lb HandiRack™ (Temporary Roof Rack) - Load capacity: 180 lb Where can I find Replacement Parts?Do all Fixed, Roof Rack systems come with locks? Yes, both the SteelTop™ and the AirFlow™ series of racks are supplied with tower locking systems. Can I purchase locks and keys separately? Yes, replacement locks and keys can be found under Replacement Parts. For a specific search, please see links below. Keys: • SteelTop™ (MPG201-202-203) • AirFlow™(MPG211-212-213) • AirFlow2™(MPG215-216-217) Do bow and stern lines need to be used in combination with all Malone Roof Racks, regardless of what I am transporting? Yes! Gusts of wind, going at any speed can cause lifting forces that may damage your carriers and or cross bars – if this happens, this is not your cross bars “failing”. Using Bow and Stern lines will protect your systems. Can I go through a car wash with my Malone roof rack? Only at your own risk, we instruct to remove the roof rack to prevent damage to the product and or the vehicle. Will my carriers, from other brands, fit onto Malone roof racks? Below are dimensions and diagrams of each Malone cross bar system that we offer. Using this information, you can inquire through the company who produces your carriers as to whether your carriers are compatible and or if they supply accessories that will allow attachment.
![]() Water Sport Carriers:What roof rack systems are Malone Kayak and Canoe carriers compatible with? All of our carriers will mount universally to all of Malone’s crossbars, factory, and aftermarket bars. A common misconception is that every bar is meant to be captured by the rectangular slot on the bottom of all of our carriers. This slot is meant for square bars, any other bar - up to 4 ¼’’ wide - is meant to be captured by the full base of the carrier (*if needed, we have longer bolts on our website to accessorize with, up to 90mm long). Regardless of the shape of the bar – our carriers will attach securely and transport safely. Being universal our bases will not fit exactly to every profile of bar, however when your boat is loaded and the front and rear tie-downs are applied, the system will level itself out. Again, allowing for safe and secure transport. If your vehicle is equipped with factory installed cross bars, utilize our Fit Guide to determine if longer bolts are needed to attach any Malone kayak or canoe carrier to your cross bars - Click here to view fit guide Kayak and Canoe carrier weight capacities: J-STYLE/SIDE-LOADING Kayak CARRYING SYSTEMS, Single Kayak
When should I use Bow and Stern Tie-Downs? All the time! Malone provides Bow and Stern lines in all Canoe and Kayak carrier that are meant to be used every time a boat is transported. By not using your Bow and Stern lines you void all Warranty on your Malone carriers. For additional Safety Tie-Down accessories: Click Here To View Safety Tie Downs How long are the bolts provided with Malone Water Sport Carriers? Malone carriers are provided with bolts ranging from 50mm to 70mm. Longer bolts are provided for purchase as an accessory up to 90mm. The lengths (every Malone carrier provides the consumer with two sets, of lengths of bolts for their carrier) of the bolts provided with each carrier specifically can be found within “FEATURES” on the product’s web page on maloneautoracks.com. Here is an example:
Features:
Cargo CarriersCargo Box weight limits:
Cargo Box dimensions for load capacity: MPG901 Cargo12 Rooftop Box
Roof Top Cargo Box cross bar compatibility: MPG901, 902, 910 and 911 Malone Roof Top Cargo Boxes are all compatible with any shaped cross bar, up to 3.5’’ wide. **Please see below for additional compatibility information**
Cross Bar Spread needed What size hitch is needed for Malone hitch-based Cargo systems?Bike Carriers:What's the max bike weight of each Malone bike rack? Every Malone bike rack has a weight capacity of 33lbs, per bike – bike capacity is determined by model. Carts and PortageStorage SystemsCan I purchase accessories for my FS Rack™ separately? Yes, we offer a full line of all FS Rack™ accessories sold here - FS Rack™ Options Can I purchase replacement parts for my FS Rack™? Yes, we offer a full line of all FS Rack replacement parts here. Is the FS Rack™ Base Frame's height adjustable? No, unfortunately the rack is not height adjustable. To maintain structural integrity we recommend for the rack to be fully assembled as shown in our instructions. The height is 83" and the frame comes with six independent frame leveler feet allowing level placement on uneven surfaces. These levelers give the frame about 1" of leveling adjustability. Adding the FS Rack™ Caster Wheel Kit will add about 3" of height to the frame for a total of 86". See FS Rack™ Instructions See FS Rack™ Caster Wheel Kit See FS Rack™ Base Frame |